Right of Withdrawal / Model Withdrawal Form

Withdrawal 1

Information on Right of Withdrawal

You have the right to cancel this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the goods.
To exercise your right of withdrawal, you must contact us (Bode Verlag GmbH, Am Knickbrink 12, 31020 Salzhemmendorf, telephone number: 05153/803137; fax number: 05153/803292, email address: info@bodeverlag.de) by means of an unequivocal statement (e.g. a letter sent by post, fax or email) to inform you of your decision to cancel this contract. You may use our withdrawal template found at  (www.bodeverlag.de/shopg) to fill in your details and submit digitally. If you make use of this option, we will send you a confirmation of receipt of such a revocation immediately (e.g. by email). To meet the cancellation deadline, it is sufficient for you to send your communication regarding your right of cancellation before the cancellation period expires.

Consequences of cancellation 
If you cancel this contract, we will reimburse all payments received from you, including delivery costs (with the exception of the additional costs that result from the fact that you have chosen a different type of delivery than cheapest standard delivery we offer) immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this reimbursement, we use the same means of payment that you used in the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this reimbursement.

We can withhold the reimbursement until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earliest. You must return or hand over the goods to us immediately and in any event no later than fourteen days from the date on which you inform us of the cancellation of this contract. The deadline is met if you send off the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods. You are only liable for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking the nature, properties and functionality of the goods.

Exclusion of the right of withdrawal
The right of withdrawal does not exist 
  • for contracts for the delivery of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or that are clearly tailored to the personal needs of the consumer,
  • for the delivery of goods that can spoil quickly or whose expiration date would quickly be exceeded,
  • for the delivery of sound or video recordings or computer software in a sealed package if the seal has been removed after delivery,
  • for the delivery of newspapers, magazines or magazines with the exception of subscription contracts.
 


Right of Withdrawal

Withdrawal form

 

Right of Withdrawal (Download as PDF)

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